mY
michael Y

1 reviews | Active since Oct 2022

14 Oct 2022, 16:56

DSTV *******!

DSTV Double debited my account on the 3rd of October and promised a refund in +10 days...after I called back 5x times STILL I CAN NOT GET A SO CALLED OVER PAID manager to call me or speak to me!! *****ING FROM YOUR CUSTOMERS DAILY! I did not activate any decoder on the 27th of September! I HAVE HAD SAME PACKAGE FOR 12 MONTHS! send me proof of me activating another decoder! *******!

0
Replies (4)
DStv (MultiChoice)
DStv (MultiChoice)'s reply14 Oct 2022, 17:26
Official
Hi Michael Yapanis, 

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards, 
DStv: Hello Peter Team 
mY
michael Y's update18 Oct 2022, 09:31
Reviewer Update
Today is Tuesday, going on nearly 18 days without my refund!!
Taking food out of my kid's mouth!!
Maybe this is how your directors pay bonuses and dividends... by *****ing from customers!

DISGRACE DSTV!
IF MY REFUND IS NOT PAID BACK BY FRIDAY IM GOING TO THE PAPERS AND ALL SOCIAL MEDIA PLATFORMS!!

mY
michael Y's update20 Oct 2022, 12:57
Reviewer Update
still waiting for my refund......
please can you give me a date for my refund or must I take the matter further?
yes, your call back is all ok...but actions speak louder than words!
what is the hold up?
mY
michael Y's update21 Oct 2022, 15:06
Reviewer Update
Andile...what is happeing?
this is not on, taking food out of my kid's mouth DSTV! because of your mistake!
why must I wait this long?
my goodness, dstv are not ashamed !!!!