1 reviews | Active since Jul 2016

29 Jun 2018, 11:53

DSTV = *******

I was on a contract for 24 months and therefore my account was debited automatically by multichoice every month, last month my contract came to an end and my account debited with R1048 instead of R899. i Called them today and Katlego told me that the extra amount was to balance up the account as if i was making the payment myself. and it was never communicated to me that i have an outstanding payment of R149 they just went and decided for themselves that they will debit my account which is theft at the end of the day.

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Replies (2)
DStv (MultiChoice)
DStv (MultiChoice)'s reply29 Jun 2018, 15:09
Official

Dear Lorentia

We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.

Kind regards

DStv: Hello Peter Team

's update02 Jul 2018, 08:50
Reviewer Update
why was there R699 transferred yet my account was debited in full? i have never made a short payment because you guys debited my account automatically...