1 reviews | Active since Jun 2016
Dstv...they just cant seem to understand!
<p>I had a normal dstv decoder at my residential address and an explora at my holiday home.Whenever i visited my holiday home i would call the cal centre and activate it.During November 2016 i sold the holiday home and i moved the explra to my residential address and disconnected the other decoder.Now i am billed exorbitantly since december for holiday home i paid R1500 in January 2017 and R1200 in February.I call the call centre to explain and none of them can assist or comprehend!</p>
Dear Leon Govender
We acknowledge receiving your complaint. Feedback will be communicated to you shortly.
Kind regards
MultiChoice Hello Peter team
Dear Leon Govender
We acknowledge receiving your complaint. Feedback will be communicated to you shortly.
Kind regards
MultiChoice Hello Peter team
Good day Mr Govender
Thank you for taking our call today.
As discussed, your DStv account has been manually adjusted.
We will follow up with you to give feedback regarding your latest payment.
Please continue to interact with us should you have any queries.
Once more, thank you for your invaluable support.
Best regards
Dinah
Good day Mr Govender
Thank you for taking our call today.
As discussed, your DStv account has been manually adjusted.
We will follow up with you to give feedback regarding your latest payment.
Please continue to interact with us should you have any queries.
Once more, thank you for your invaluable support.
Best regards
Dinah
I am still waiting for DSTV to call me as promised to advise me of my refund amount as well as if the problem has been rectified,guess their promises to the customer means nothing to them...complete lack of customer service.This company has the worst consultants they dont understand a customers request i have been SAYING TO THEM SINCE NOVEMBER 2016 I HAVE ONLY 1 DECODER NO HOLIDAY HOME YET THEY STILL CHARGE ME THANK GOD I DIDNT AUTHORISE A DEBIT ORDER...PLEASE REFRAIN FROM SETTING UP A DEBIT ORDER WITH DSTV...YOU WILL REGRET IT!
I am still waiting for DSTV to call me as promised to advise me of my refund amount as well as if the problem has been rectified,guess their promises to the customer means nothing to them...complete lack of customer service.This company has the worst consultants they dont understand a customers request i have been SAYING TO THEM SINCE NOVEMBER 2016 I HAVE ONLY 1 DECODER NO HOLIDAY HOME YET THEY STILL CHARGE ME THANK GOD I DIDNT AUTHORISE A DEBIT ORDER...PLEASE REFRAIN FROM SETTING UP A DEBIT ORDER WITH DSTV...YOU WILL REGRET IT!