HE
Henk E
1 reviews | Active since Nov 2019
01 Feb 2022, 09:14
DSTV Theft
I cancelled my DSTV over a year ago and randomly for the last 3 months DSTV has been charging me for DSTV premium, Which I have not used - I dont even own a Decoder anymore for more than a year now. When I speak to multichoice, they say they will cancel my service for me. Firstly I did not have a service with DSTV, and they wont refund my 3 months? - Is that even legal?
Helpful (0)
Replies (2)0
Replies (2)
DStv (MultiChoice)'s replyOfficial
01 Feb 2022, 11:58Hi Henk,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply01 Feb 2022, 11:58
Official
Hi Henk,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
Best regards,
HE
Henk E's updateReviewer Update
07 Feb 2022, 07:43Still no response from Multi-choice!
HE
Henk E's update07 Feb 2022, 07:43
Reviewer Update
Still no response from Multi-choice!