DsTV the worst ******

<p>I just called the DsTV call centre wanting to get an amount to pay for downgrading from Premium to Compact package. The lady who assisted me said it's impossible to change the package plan, I can only change at the end of October. I insisted that I want the Compact package as that is what I need and can afford. </p> <p> </p> <p>I was made to hold for the Supervisor's input, only to be told 6-min later that I would be called within 15-min. 45min have expired and the suspectedly empty customer service promise came to pass. I have NOT been called to date. I wonder what the excuse is. </p> <p> </p> <p>The s!u+ who assisted me is useless and will forever be stuck as an agent until she turns grey. DsTV service really $ucks.</p>