Dstv The worst company

Good day,still awaiting feedback from Dstv as to my 2 x below complaints.After complaining my balance went from R1557.00 to R1071.00. My Dstv has been disconnected since 04 April 2020,but still the balance increases.It is now back to R1500.00.I can not utilise dstv,how can the balance increase.My question is the following.No proper Customer Care staff as according to my experience their customers is meaningless as up to date I have not been contacted.Secondly I do not think they have experienced staff calculating the monthly payments.How can a balance increase if the service is disconnected.

Good day, I complained on 04 April 2020 regarding the service received from Dstv.They notified me that they will get back to me as soon as possible.Refer to below complained sent on 04 April 2020) My Dstv was disconnected on the 4th outstanding Balance was R964.00 as at date.

Dstv disconnected and bill increasing,can you please explain to me why my bill has increased from R964.00 to R1557.00 All info below Regards