LR
Leshole R
1 reviews | Active since Aug 2020
04 Feb 2021, 08:48
Dstv The Worst
Dstv has the worst service ever. I paid my monthly subscription through EFT and even forwarded them proof of payment but i surprisingly got disconnected for reasons only known to them. And this is not the first nor second occurrence. I'm gatvol with DStv. I have even advised my family members to try other alternatives of streaming, so we are all jumping ship.
Helpful (0)
Replies (2)0
Replies (2)
DStv (MultiChoice)'s replyOfficial
04 Feb 2021, 08:51Hi Leshole,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply04 Feb 2021, 08:51
Official
Hi Leshole,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s replyOfficial
04 Feb 2021, 18:21Hi Leshole,
It is with regret that we learn of the frustration and inconvenience you have experienced. Please accept our sincere apologies in this regard.
Kindly note that as per our telephone conversation, I have confirmed that the proof of payment has been re-escalated to finance for allocation and I will contact you on 09 February 2021 to confirm the status of escalation.
We also want to assure you that your services will not disconnect till your payment is allocated.
Kind Regards,
DStv: Hello Peter Team
It is with regret that we learn of the frustration and inconvenience you have experienced. Please accept our sincere apologies in this regard.
Kindly note that as per our telephone conversation, I have confirmed that the proof of payment has been re-escalated to finance for allocation and I will contact you on 09 February 2021 to confirm the status of escalation.
We also want to assure you that your services will not disconnect till your payment is allocated.
Kind Regards,
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply04 Feb 2021, 18:21
Official
Hi Leshole,
It is with regret that we learn of the frustration and inconvenience you have experienced. Please accept our sincere apologies in this regard.
Kindly note that as per our telephone conversation, I have confirmed that the proof of payment has been re-escalated to finance for allocation and I will contact you on 09 February 2021 to confirm the status of escalation.
We also want to assure you that your services will not disconnect till your payment is allocated.
Kind Regards,
DStv: Hello Peter Team
It is with regret that we learn of the frustration and inconvenience you have experienced. Please accept our sincere apologies in this regard.
Kindly note that as per our telephone conversation, I have confirmed that the proof of payment has been re-escalated to finance for allocation and I will contact you on 09 February 2021 to confirm the status of escalation.
We also want to assure you that your services will not disconnect till your payment is allocated.
Kind Regards,
DStv: Hello Peter Team
Best regards,