PN
Paballo N

1 reviews | Active since Mar 2019

30 Jan 2020, 17:16

Dstv the ****

Dstv the ****

I was a client of dstv for years even through to be honest nothing much I can be proud of except PSL games. The last time I used dstv product was with this 24 month contact , the price fix. I waited for the contract to end , which ended in April 2019 and ever since I switched back to SABC and suplimented with Netflix and Showmax prepaid. I took showmax with high expectation due to the incorrect or over raiting or faulse advatising but I never regretted the survivor program because that is the only thing that kept me.

But let’s go back to Dstv, ever since 2019 April after stoping using it, I was shocked to receive calls and sms telling me that I have to pay this and that. They went to the extend of going to my back account several times for services I am not getting, when you complain they will tell you to do self service on the stupid watsup services which also lack the functions to service you.

Last month they debited 450 and after two month they said I owe 1.2k and the funy thing I doing even have the decoder anyomere as I took it out.

Thanks to Netflix by taking us out of this misery even though we are still suffering the after effects in our accounts. This is *****nce that needs to be stoped and be reported to the police bacause sometimes they go to your bank while you don’t have anything and they back end up charging you the penalties.

0
Replies (2)
DStv (MultiChoice)
DStv (MultiChoice)'s reply31 Jan 2020, 08:53
Official
Hi, 

We acknowledge receiving your complaint. and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards 
DStv: Hello Peter Team
PN
Paballo N's update03 Feb 2020, 11:53
Reviewer Update
Hey You , you clearly lack the infomation but yet to quick to respond for the sake of responding. The last time I used the dstv was around April 2019 . September that u are referring to is after yiu went to my account and I called to launch a complain about that. I even spoke to someone there who even advised me that if he does not return to me on the following day I can go to bank and reverse it. So before you take the task of replying get your facts straight because it’s dissapointing to hear from you.