DSTV THE DAY LIGHT ******* COMPANY.. SO MUCH MORE MY FOOT

I had received an sms from dstv to pay an amount of R250.00 for my account on 8 October 2019, ny explora features of pause, rewind etc were not working. i paid the amount asked and still had to call the contact center for assistance. all was done and well, until Thursday the 10th where my services were switched off. i call the again and im advised to pay an additional R29, which i did, still my dstv services are off, and to make matters worse, my account was paid of the 15 September in full which the next debit order is 15 October. so now im a bit confused what day light ******* is happening at multi choice where now i have to pay two month premium in one month. why must i be calling and making follow ups everyday for multi choices mistakes and errors. i spoke to Gugu today 11/010/2019 from PORT ELIZABATH CALL CENTER and asked her to tell her manager Anseleyn to call me as now im tired of this poor service.. and i was advice that they dont make outbound calls. ***4