Dstv. The *****,bandit, Tsotsi and ***** strikes again

Dstv MultiChoice has a special called dstv klippa if you are on a dstv access you add R100 to your subscription I added the R100 before paying my subscription then after 48 hours nothing I then added the subscription amount and still no upgrade. Today the 18-02-2025 I chat with Kgomotso on customer care chat she/he said I had to pay 5 days in advance to qualify for special