CV
Clive V
1 reviews | Active since Mar 2009
17 Mar 2015, 16:52
DSTV that's despicable, are you so short of money?
Really DSTV.<br> Are you that short of money or do you regard your consumers as idiots?.<br> You advertise anywhere and everywhere for everyone to change over to your Explora because it connects to the internet and its the latest technology. That may be true but why do you find it necessary to hide the fact that it is not WiFi ready as are all 'respectable' smart TV's blue ray players etc etc today.<br> I, as well as anyone would expect that for that price the unit would have a WiFi connection built in and DSTV would not force us to go and buy one for R399.00 <br> The advert that it \connects to the internet"is correct but not wirelessly"
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Replies (1)0
Replies (1)DStv (MultiChoice)'s replyOfficial
18 Mar 2015, 11:10Hello clivev,
Thank you for taking the time to point out our service failings and your suggestions, as we continually strive to improve our service, feedback such as yours is extremely valuable.
We have escalated your concerns to the relevant department for consideration.
Please accept our sincerest apologies for any inconvenience you may have experienced in this regard.
Your support, and that of all our customers, is important to us.
Regards
Rupert
Thank you for taking the time to point out our service failings and your suggestions, as we continually strive to improve our service, feedback such as yours is extremely valuable.
We have escalated your concerns to the relevant department for consideration.
Please accept our sincerest apologies for any inconvenience you may have experienced in this regard.
Your support, and that of all our customers, is important to us.
Regards
Rupert
DStv (MultiChoice)'s reply18 Mar 2015, 11:10
Official
Hello clivev,
Thank you for taking the time to point out our service failings and your suggestions, as we continually strive to improve our service, feedback such as yours is extremely valuable.
We have escalated your concerns to the relevant department for consideration.
Please accept our sincerest apologies for any inconvenience you may have experienced in this regard.
Your support, and that of all our customers, is important to us.
Regards
Rupert
Thank you for taking the time to point out our service failings and your suggestions, as we continually strive to improve our service, feedback such as yours is extremely valuable.
We have escalated your concerns to the relevant department for consideration.
Please accept our sincerest apologies for any inconvenience you may have experienced in this regard.
Your support, and that of all our customers, is important to us.
Regards
Rupert
