MB
Margaret B
1 reviews | Active since Feb 2011
25 Jan 2025, 19:25
Dstv terrible service
Went to Randburg to replace decoder and was told they can't help as they are offline and been off most of the week. This is ridiculous for a company like this. So now can't watch TV as can't get help replacing it
Helpful (0)
Replies (2)0
Replies (2)
DStv (MultiChoice)'s replyOfficial
25 Jan 2025, 20:43Hi Margaret,
Thank you for reaching out to us. We have received your query and are currently looking into it.
Our team will get back to you as soon as possible with the information or assistance you need.
Should there be any further updates or details required, we will be in touch.
Thank you for your patience.
Kind regards,
DStv: Hello Peter Team
Thank you for reaching out to us. We have received your query and are currently looking into it.
Our team will get back to you as soon as possible with the information or assistance you need.
Should there be any further updates or details required, we will be in touch.
Thank you for your patience.
Kind regards,
DStv: Hello Peter Team
DStv (MultiChoice)'s reply25 Jan 2025, 20:43
Official
Hi Margaret,
Thank you for reaching out to us. We have received your query and are currently looking into it.
Our team will get back to you as soon as possible with the information or assistance you need.
Should there be any further updates or details required, we will be in touch.
Thank you for your patience.
Kind regards,
DStv: Hello Peter Team
Thank you for reaching out to us. We have received your query and are currently looking into it.
Our team will get back to you as soon as possible with the information or assistance you need.
Should there be any further updates or details required, we will be in touch.
Thank you for your patience.
Kind regards,
DStv: Hello Peter Team
MB
Margaret B's updateReviewer Update
27 Jan 2025, 08:51I would like to know if you are on line as I am not driving all the way to Randburg again to be told you are offline and cannot help. I tried phoning this morning but the lady that answered the phone was clueless could not help to tell me if the systems are on line or not.
MB
Margaret B's update27 Jan 2025, 08:51
Reviewer Update
I would like to know if you are on line as I am not driving all the way to Randburg again to be told you are offline and cannot help. I tried phoning this morning but the lady that answered the phone was clueless could not help to tell me if the systems are on line or not.