DSTV terrible service

We did a change of ownership into my name from the deceased name. I've completed the change of ownership forms with the debit order details supp****. Last month I've received an email stating that I am late with my payment and the services was suspended so I paid the R200 manually. End of September same thing that I had to pay within 3 days the R150 to keep my services. I've paid it that day and the services once again was cut stating account not paid even though I did a manual payment and received a receipt. Eventually this resulted in a technician that came out to have a look at the decoder and a fee of R450 was incurred which I feel would not have happened if DSTV was doing their bit in handling my account correctly. Wow first 2 months with DSTV and already I want to cancel the service!