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melikhaya M

1 reviews | Active since Jul 2011

06 Mar 2018, 20:42

DSTV terrible service

I paid dstv yesterday and called multichoice to reconnect my services. I am still waiting even today for the reconnection. I have called them now 6 times and still without luck and no follow up from them about what is happening.

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Replies (2)
DStv (MultiChoice)
DStv (MultiChoice)'s reply07 Mar 2018, 07:22
Official

Dear Melikhaya

We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.

Kind regards

DStv: Hello Peter Team

Best regards,

DStv (MultiChoice)
DStv (MultiChoice)'s reply07 Mar 2018, 12:52
Official

Good day Melikhaya

Thank you for taking my call today.

I apologise for the delayed response and the poor customer experience.

As discussed, I have called and spoke to the technical team. This is to get assistance with the reconnection of your DStv service.

Once again, I apologise and thank you for bringing this matter to our attention.

Kind regards

Dinah

Best regards,