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Brian B

1 reviews | Active since Aug 2022

17 Nov 2023, 14:28

DSTV terrible service

Two different subscriptions being charged twice on one decoder for two months in a raw. After a few phone calls to DSTV trying to fix their mistakes ended up giving up on DSTV. The problem will be fixed for two days then they disconnect again. I don't get this nonsense with Netflix

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Replies (3)
DStv (MultiChoice)
DStv (MultiChoice)'s reply17 Nov 2023, 14:35
Official
Hi Brian Bingo, 

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards 
DStv: Hello Peter Team 
BB
Brian B's update17 Nov 2023, 16:35
Reviewer Update
Please just correct your accounting mess and don't activate my services even though i paid in full for a month.
BB
Brian B's update17 Nov 2023, 16:38
Reviewer Update
image.png 20.89 KBSamecard no with two subscription and it took me an hour to explain to a consultant who still didn't understand. Same mess in October and November.