1 reviews | Active since Sept 2009
DSTV Telephone call recorded.. Yeah right, because you are in the wrong it's GONE.
I have been with Multichoice for about 20 years. Never missing a payment. Last month I called DSTV to use my 3rd decoder (extra view) as a holiday home decoder. I asked if it could stay at holiday home on permanently. Dstv said that would cost and extra subscription, meaning double the payment, 2 x subscriptions. I said absolutely NO! I pay so much per month not a cent extra. So DSTV said they can switch it on for 30 days. I agreed. Only to get billed over R2000 this month. Apparently you pay per day, 30 days over R900. When I asked for the recording of the telephone call its nowhere to be found. Now my DSTV is switched off. After almost 20 years I get this from DSTV/Multichoice.. Absolutely shocking!! Thanks DSTV
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
