DSTV technical issues
Good day
I am dissappointed by the technical issues we have with DSTV. I recently reconnected after a few months off and as much as it costs us as customers we still have to foot the bill for the errors on the system. I have spent over R150 on airtime trying to resolve E16 and E02. They said every issue will be fine after 48 hours. Its been 3 days. Not impressed.
Dear Ralph Chivaviro
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
Dear Ralph Chivaviro
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
Good day Ralph Chivaviro
Please accept our sincerest apologies for any inconvenience you may have experienced in this regard.
We tried to contact you to assist with your problem without any success.
Please advise us by return mail should your problem persist. Alternatively have your decoder and smart card tested at your nearest MultiChoice agency or branch.
Once again please accept our sincerest apologies for any inconvenience you may have experienced in this regard.
Feel free to contact us should you require any further assistance.
Kind regards
Rupert
Best regards,
Good day Ralph Chivaviro
Please accept our sincerest apologies for any inconvenience you may have experienced in this regard.
We tried to contact you to assist with your problem without any success.
Please advise us by return mail should your problem persist. Alternatively have your decoder and smart card tested at your nearest MultiChoice agency or branch.
Once again please accept our sincerest apologies for any inconvenience you may have experienced in this regard.
Feel free to contact us should you require any further assistance.
Kind regards
Rupert
Best regards,