DSTV TECHNICAL DIVISION NEEDS A PROPER ENTERPRISE ARCHITECT !!!

I have been a client of yours since you started DSTV and have a premier subscription with Showmax. I have asked NUMEROUS TIMES for you to investigate channel 117 and 125 and have requested WHY the series that you are showing are 1. OUT OF ORDER - you will present Season 8 CSI MIAMI then SEASON 2? 2. OUT OF TIME - Law and Order on 117 has seasons and your production staff do NOT CARE how many adverts are inserted so the episode CUTS OFF and then you cannot see the end of that episode. AGAIN OUT OF ORDER. You air Season 12 and then SEASON 8? What is wrong with your management and Architecture procedures? Is there no one controlling WHO puts WHAT on air and is there no one monitoring the people that are splicing all the adverts IN BETWEEN the series TO ENSURE TIME???

SHOWMAX DOWNLOAD - TECHNICAL ERROR NOT CORRECTED???? Downloading from showmax . Go to the DSTV DOWNLOAD MANAGER - ALL downloads are AUTOMATICALLY SENT TO HISTORY?????

WHY? They are supposed to be going to the DOWNLOADS FOLDER. Again, who is managing your technical delivery people and WHY is there now IT Architecture managing the CORPORATE GOVERNANCE AND DEV/OPS process.

I think it is ridiculous to pay nearly R1000 per month for a service of this delivery and I am now in mind to CANCEL MY SUBSCRIPTION and rather go to all the Streaming Sites and pay the VERY SMALL FEE monthly and ACTUALLY get my programs in order and it remembers where it was and you can watch it from there

These systems are programed in microservices and are so much easier to manage and maintain than your environment. There also seems to be the CORRECT CORPORATE GOVERNANCE and IT ARCHITECTURE and PROCEDURES in place for THE CORRECT PRODUCTION series to be presented to the customer than what you are charging for and what I am receiving from DSTV.

The technical service you have managing your entire systems is totally pathetic. Get the right people in to fix your problems and stop making the customer pay to redownlod over and over again for the same movie.