DSTV TAKING YOUR MONEY FROM YOUR ACCOUNT AND NOT PAYING IT BACK
<p>Cancelled DSTV on the 20th March with Lebo who is a Supervisor. Was assured DSTV had cancelled debit order. But no.... DSTV gets cut off no problem, but the Debit Order is processed for almost R900.</p> <p>Ive been trying to get my money back from DSTV from the 28th of March until today and still no answer. I have so many reference numbers and so many excuses. This is theft. It is unauthorised debit order deductions and they are stalling for as long as possible to not pay it back for no reason whatsover. There are no amounts owing.. everything was up to date. Im taking it to the CPA if i dont have this resolved by COB today. Its just total inadequacy at its best. Unfortunately with my money.</p>
Dear Julie McQuarrie Hutson
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
MultiChoice Hello Peter Team
Dear Julie McQuarrie Hutson
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
MultiChoice Hello Peter Team
Thank you Lebogang i will advise if the amount is back in my account Friday morning as discussed.
Kind regards
Julie Hutson
Thank you Lebogang i will advise if the amount is back in my account Friday morning as discussed.
Kind regards
Julie Hutson
Dear Julie McQuarrie Hutson
Thank you for taking the time writing to us and bringing your query to our attention.
As per our telephonic conversation, we confirm that the refund was successfully paid to your bank account.
Should you have any queries, we encourage you to keep in touch with us.
Kind regards
Lebogang
Dear Julie McQuarrie Hutson
Thank you for taking the time writing to us and bringing your query to our attention.
As per our telephonic conversation, we confirm that the refund was successfully paid to your bank account.
Should you have any queries, we encourage you to keep in touch with us.
Kind regards
Lebogang
Dear Lebogang - great service from one person that 6 other people countless times couldnt execute. Impressive and thank you for resolving so quickly.
Dear Lebogang - great service from one person that 6 other people countless times couldnt execute. Impressive and thank you for resolving so quickly.
