sN
sachin N
1 reviews | Active since Jul 2011
22 Feb 2015, 16:51
DSTV- taking over a month to call Back!
DSTV has STILL not given me a call back or efficiently attended to this query.<br> It is highly pathetic that a SERVICE provider cannot get a simple thing right.<br> I simply cannot wait for Netflix to come to SA. Hopefully they will have a better service to offer!<br> Linked report still not resolved.<br> http://hellopeter.com/multichoice/complaints/dstv-has-not-attended-to-my-calls-for-3-weeks-***
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Replies (1)
DStv (MultiChoice)'s replyOfficial
23 Feb 2015, 10:36Hello Sashjhb,
It is with regret that we learn of your unpleasant experience in dealing with MultiChoice. Please accept our sincerest apologies any inconvenience you have experienced in this regard.
We have escalated your query to the relevant department for urgent attention.
Feedback will be provided by written or telephonic correspondence.
Thank you for taking the time to point out our service failings as we continually strive to improve our service, feedback such as yours is extremely valuable. We hope you will give us the opportunity to correct the service you have received to date.
Your support, and that of all our customers, is important to us.
Regards
Rupert
It is with regret that we learn of your unpleasant experience in dealing with MultiChoice. Please accept our sincerest apologies any inconvenience you have experienced in this regard.
We have escalated your query to the relevant department for urgent attention.
Feedback will be provided by written or telephonic correspondence.
Thank you for taking the time to point out our service failings as we continually strive to improve our service, feedback such as yours is extremely valuable. We hope you will give us the opportunity to correct the service you have received to date.
Your support, and that of all our customers, is important to us.
Regards
Rupert
DStv (MultiChoice)'s reply23 Feb 2015, 10:36
Official
Hello Sashjhb,
It is with regret that we learn of your unpleasant experience in dealing with MultiChoice. Please accept our sincerest apologies any inconvenience you have experienced in this regard.
We have escalated your query to the relevant department for urgent attention.
Feedback will be provided by written or telephonic correspondence.
Thank you for taking the time to point out our service failings as we continually strive to improve our service, feedback such as yours is extremely valuable. We hope you will give us the opportunity to correct the service you have received to date.
Your support, and that of all our customers, is important to us.
Regards
Rupert
It is with regret that we learn of your unpleasant experience in dealing with MultiChoice. Please accept our sincerest apologies any inconvenience you have experienced in this regard.
We have escalated your query to the relevant department for urgent attention.
Feedback will be provided by written or telephonic correspondence.
Thank you for taking the time to point out our service failings as we continually strive to improve our service, feedback such as yours is extremely valuable. We hope you will give us the opportunity to correct the service you have received to date.
Your support, and that of all our customers, is important to us.
Regards
Rupert