BVdL
Bennette Van der Linde
1 reviews | Active since Nov 2020
11 Nov 2022, 16:57
DSTV takes your money but does not connect services!! A week and counting over dozen calls and emails.
Signed upnvia DSTV website for streaming package on 5/11 and paid via pay portal. Have been logging calls and emails and spoken to over a dozen consultants and to date.. Still not connected to services i have paid for.
Helpful (0)
Replies (3)0
Replies (3)
DStv (MultiChoice)'s replyOfficial
11 Nov 2022, 17:20Hi Bennette,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
DStv (MultiChoice)'s reply11 Nov 2022, 17:20
Official
Hi Bennette,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
BVdL
Bennette Van der Linde's updateReviewer Update
11 Nov 2022, 21:57I doubt it.. In the last 5 days ive spoken to half of your consumer call centre staff and have logged enless queries and emails and received a dosen referrence numbers and still have no service so cant see the hello peter team being any more helpful or communicative.
This is just another auto reply with no commitment to resolve the poor service.
This is just another auto reply with no commitment to resolve the poor service.
BVdL
Bennette Van der Linde's update11 Nov 2022, 21:57
Reviewer Update
I doubt it.. In the last 5 days ive spoken to half of your consumer call centre staff and have logged enless queries and emails and received a dosen referrence numbers and still have no service so cant see the hello peter team being any more helpful or communicative.
This is just another auto reply with no commitment to resolve the poor service.
This is just another auto reply with no commitment to resolve the poor service.
BVdL
Bennette Van der Linde's updateReviewer Update
13 Nov 2022, 08:39Services yet again disconnected!!!
BVdL
Bennette Van der Linde's update13 Nov 2022, 08:39
Reviewer Update
Services yet again disconnected!!!