DSTV TAKES MONEY WITHOUT CONSENT/AUTHORIZATION!!

It has been 3 months since my Price-Lock (24 month contract) has expired and i am still being debited by DSTV, both my husband and myself have been calling, no response from anyone regarding the matter. Each time we call we request that our complaint is escalated but they never get back to us or follow through with promises and their staff don't have a clue what is going on.

I want my money that DSTV has wrongfully taken from me without my consent, transferred back into my account and I want to be compensated for the inconvenience done to me.