DSTV TAKES INCOMPETENCY TO A NEW LEVEL

If you could get a negative rating then DSTV would get -100. It is now so obvious as to why DSTV has lost so many subscribers and are technically insolvent. My due date for payment is the 25th. I paid via Easypay on 25 September 2024 (which is the usual case as I do so every month) and on 26 September 2024 by service was disconnected. I called in and was asked to email the proof of payment which I did and assured everything was fine an services reconnected. On 01 October 2024 my services was again disconnected and when I looked on the App i see the funds were not allocated and now the account had attracted a reconnection fee. I called in once again and was assured the matter would be escalated and the reconnection fee would be reversed. My service was reconnected. Today the 3 October 2024 I have been disconnected AGAIN. According to the App the subscription fee has been allocated however the reconnection fee has not been reversed. I have called in again today, been cut off by a rude consultant and has to call in again. Speaking to the consultants is harder than having teeth extracted. Being a DSTV subscriber for more than 20 years now, I think my mind is now made up to join the masses and terminate my subscription going forward.