MF
Mokkie F

1 reviews | Active since Dec 2015

18 Jan 2016, 09:07

DSTV suspended because account was paid ahead

My DSTV was suspended in Dec 2015 because my account was paid ahead by R221, they then charged me R50 re-connection fee because off this. I am now already more than R300 ahead on payments but I still get sms's that I owe them money. I you request a statement they take 6 weeks to send it (if they send the correct one, I received a statement for Mr. GM Van Blerk at first, I have no clue who he is) and it only reflects 1 months payments. I would like to get a statement that reflects at least 12 months. Instead off wasting your money on DSTV have a look at NETFLIX on the internet, it has launched in SA and offers \dual view"at around R160/months and if I remember correctly it has about 634 channels available in SA.<br> """

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Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply18 Jan 2016, 10:04
Official
Hello Mokkie222,

Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.

Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.

We apologise for the inconvenience.

Kind regards
MultiChoice Team