AB
Anton B
1 reviews | Active since Sept 2009
04 Sept 2024, 16:13
DSTV support complaint
I have never in my 58 years on this planet experienced such an useless support team. I spent 3 hours on my mobile to activate Showmax and still to this point nobody could help me. Are there any trained or experienced consultants at DSTV. I nattle to type this review without swearing to release my frustration. I am livid.
Helpful (0)
Replies (5)0
Replies (5)
DStv (MultiChoice)'s replyOfficial
04 Sept 2024, 16:20Hi Anton,
Thank you for bringing your concern to our attention. We are currently investigating the issue and will provide feedback as soon as possible.
Kind regards,
DStv: Hello Peter Team
Thank you for bringing your concern to our attention. We are currently investigating the issue and will provide feedback as soon as possible.
Kind regards,
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply04 Sept 2024, 16:20
Official
Hi Anton,
Thank you for bringing your concern to our attention. We are currently investigating the issue and will provide feedback as soon as possible.
Kind regards,
DStv: Hello Peter Team
Thank you for bringing your concern to our attention. We are currently investigating the issue and will provide feedback as soon as possible.
Kind regards,
DStv: Hello Peter Team
Best regards,
AB
Anton B's updateReviewer Update
04 Sept 2024, 16:59I just had a call from dstv and the consultant actually dropped the call after me venting my frustration after I request to speak to a competant support consultant or to the manager. No wonder that they are in financial trouble along with their high monthly rates.
AB
Anton B's update04 Sept 2024, 16:59
Reviewer Update
I just had a call from dstv and the consultant actually dropped the call after me venting my frustration after I request to speak to a competant support consultant or to the manager. No wonder that they are in financial trouble along with their high monthly rates.
DStv (MultiChoice)'s replyOfficial
04 Sept 2024, 17:11Hi Anton,
Thank you for bringing your concern to our attention. We are currently investigating the issue and will provide feedback as soon as possible.
Kind regards,
DStv: Hello Peter Team
Thank you for bringing your concern to our attention. We are currently investigating the issue and will provide feedback as soon as possible.
Kind regards,
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply04 Sept 2024, 17:11
Official
Hi Anton,
Thank you for bringing your concern to our attention. We are currently investigating the issue and will provide feedback as soon as possible.
Kind regards,
DStv: Hello Peter Team
Thank you for bringing your concern to our attention. We are currently investigating the issue and will provide feedback as soon as possible.
Kind regards,
DStv: Hello Peter Team
Best regards,
AB
Anton B's updateReviewer Update
05 Sept 2024, 05:07Good morning. The team that did the implementation at my house stole a bag with my chargers, headphones and my specticles. This is theft and I need this to be investigated. I will report this with the police this morning and open a theft case. I am furious and wont be able to work today
AB
Anton B's update05 Sept 2024, 05:07
Reviewer Update
Good morning. The team that did the implementation at my house stole a bag with my chargers, headphones and my specticles. This is theft and I need this to be investigated. I will report this with the police this morning and open a theft case. I am furious and wont be able to work today
AB
Anton B's updateReviewer Update
05 Sept 2024, 07:20Please ignore last complaint until further investigations. Thanks
AB
Anton B's update05 Sept 2024, 07:20
Reviewer Update
Please ignore last complaint until further investigations. Thanks