ET
Enrico T

1 reviews | Active since Aug 2017

24 Aug 2017, 12:54

Dstv Sucks PRICE LOCK NIGHTMARE

Hi since i started with pricelock its been a nightmare every month the disconnect my services and no one calls me back they then they make own amounts to what was discussed then my credit rating drops and im going to lose it with this people and it cost me to call every month .Bad service still waiting for someone to call me back ?

0
Replies (2)
DStv (MultiChoice)
DStv (MultiChoice)'s reply24 Aug 2017, 13:00
Official

Dear Enrico Taylor

We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.

Kind regards

DStv : Hello Peter team

DStv (MultiChoice)
DStv (MultiChoice)'s reply24 Aug 2017, 16:07
Official

Good day Enrico

We are sorry to hear of the sub par service that was offered to you; that is certainly not the kind of experience we want you to have.

The matter has been referred to our Price-Lock team. A consultant will contact you shortly.

We'll follow up and provide feedback.

Regards

Girly