MS
Mark S
1 reviews | Active since Nov 2009
01 Sept 2015, 17:58
DSTV Sucks - Pathetic DSTV - DSTV shame on YOU
Tried to upgrade my 2nd subscription from ACCESS to EXTRA last Friday. Advised can only upgrade if pay R168 , told DSTV to a special DR order , which was processed today. But as expected from this service prover , the subscription was not active. Called DSTV call center for the 3rd time , and 4 call agents later ( after just being cut off)n, to be advised that there is a further R48 outstanding which will ONLY be processed on my blling date 21st. I asked that they put through another \special dr"for R48 "
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Replies (1)DStv (MultiChoice)'s replyOfficial
04 Sept 2015, 13:01Hello doogal,
Dear DStv Customer,
Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.
Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.
We apologise for the inconvenience.
Kind regards
MultiChoice Team
Dear DStv Customer,
Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.
Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.
We apologise for the inconvenience.
Kind regards
MultiChoice Team
DStv (MultiChoice)'s reply04 Sept 2015, 13:01
Official
Hello doogal,
Dear DStv Customer,
Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.
Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.
We apologise for the inconvenience.
Kind regards
MultiChoice Team
Dear DStv Customer,
Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.
Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.
We apologise for the inconvenience.
Kind regards
MultiChoice Team
