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Pat M

1 reviews | Active since Apr 2012

10 Sept 2025, 15:19

DSTV SUCKS ON ANOTHER LEVEL

Why is there no option for a service rating of 000? I have been a DSTV subscriber since 1990 on the Premium Package which is over R1000 per monthly. Today I get an email message to say my service has been cut because I owe money. No warning or the courtesy of a sms regarding the cut. On enquiring, I am told IF I sign a debit order for 24 months, I can get a R200 discount on my subscription???? I was on debit order on my credit card but DSTV cancelled that option (without notification) which worked for both of us more than 20 years. In PRINCIPLE I will NOT sign a 24 month contract or give DSTV access to my bank account, why should I, if I have been with DSTV for more than 30 years and have never missed a payment of had a service interruption? WHY does DSTV think it is Ok to treat their longstanding and financially ********** customers with TOTAL DISDAIN. DSTV offer a pathetic line-up, so I literally pay R1000 plus a month for the Sports channel. Why can I not get the R200 a month discount provided I pay on time in full every month, as an incentive to keep my custom and reward my misguided loyalty? NO company treats their loyal customer who have been on their Premium package for more than 30 years with such disdain and total lack of customer service. I think it’s time to cut ties with this pathetic service provider.

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