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Sandra M
1 reviews | Active since Sept 2019
02 Apr 2020, 23:05
DSTV SUCKS
I was at Multi Choice to query an error on my DSTV account 2 weeks ago, becasue my Account showed a debit, when in reality I owed nothing. A consultant purportedly rectified it claiming ''system fault'' and my debit normalized at R0 after such a long wait. Today I receive a huge deduction on my account! and I have tried to query it online but couldn't just connect! It's either DSTV is robbing me, it's system is **********ly programmed or the staff are inefficient. What a headache! It's time we get an efficient and reliable substitute. I am tired of running to DSTV all the time for the same issue!
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Replies (3)0
Replies (3)
DStv (MultiChoice)'s replyOfficial
03 Apr 2020, 07:09Hi,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
DStv (MultiChoice)'s reply03 Apr 2020, 07:09
Official
Hi,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
SM
Sandra M's updateReviewer Update
03 Apr 2020, 13:29Then why do you keep sending me messages to the effect that my balance is low?
SM
Sandra M's update03 Apr 2020, 13:29
Reviewer Update
Then why do you keep sending me messages to the effect that my balance is low?
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Sandra M's updateReviewer Update
03 Apr 2020, 13:36I have emailed you, with a screen shot of my stated balance. Kindly address that
SM
Sandra M's update03 Apr 2020, 13:36
Reviewer Update
I have emailed you, with a screen shot of my stated balance. Kindly address that