PR
Phuti R

1 reviews | Active since Jun 2020

12 Dec 2020, 09:55

Dstv sucks big time

They are the worse wish there was something else besides them. After making a payment they decided to switch off our decoder now they are taking us from pillar to post telling us it doesn't reflect on their payment. I dont know what they want,so I must pay again to enrich you guys .you are really horrible

0
Replies (3)
DStv (MultiChoice)
DStv (MultiChoice)'s reply12 Dec 2020, 10:12
Official
Hi Phuti Raphala, 

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards 
DStv: Hello Peter Team 

Best regards,

PR
Phuti R's update12 Dec 2020, 10:40
Reviewer Update
You really enjoy inconveniencing other human beings
DStv (MultiChoice)
DStv (MultiChoice)'s reply12 Dec 2020, 15:46
Official
Hi Phuti,

It is with regret that we learn of the frustration and inconvenience you have experienced. Please accept our sincere apologies in this regard.

Kindly note that as per our telephone conversation, you confirmed tha the query was resolved by the DStv contact centre and we should close it on our side.

Kind Regards,
DStv: Hello Peter Team

Best regards,