DN
David N
1 reviews | Active since Feb 2019
23 Nov 2020, 16:16
DSTV SUCKS BA.....
Ive spent the day talking to over 10 different consultants on live chat via the website. Ive spent a small fortune speaking to equally *********** individuals in the contact centre over phone. No one can help me.
I have missing channels on my Apple TV DSTV app. Ive experienced this problem before some time back when i set up my first Apple TV and it was resolved quite quickly. Not sure whats changed at DSTV, the consultants didn't even know what an Apple TV is.
I don't know who else to turn to. Everyone just passes the buck to the next person who i have to explain my story to again and get no help. I am beyond frustrated and annoyed with DSTV.
Helpful (0)
Replies (2)0
Replies (2)
DStv (MultiChoice)'s replyOfficial
23 Nov 2020, 17:27 Hi David,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply23 Nov 2020, 17:27
Official
Hi David,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s replyOfficial
23 Nov 2020, 22:36Dear David,
Please accept our sincerest apologies for the inconvenience this may have caused and for the negative experience that you've had. MultiChoice’s mission is to always strive towards providing a service of world-class standards, and thus your recent unsatisfactory experience is regarded with all seriousness
Kindly note, we have relinked your MyDstv profile, to resolve any errors that you may still be experiencing. We will be in touch to ensure that this matter is resolved.
Please be assured of our best intentions at all times.
Kind regards,
Dstv: Hello Peter Team
Please accept our sincerest apologies for the inconvenience this may have caused and for the negative experience that you've had. MultiChoice’s mission is to always strive towards providing a service of world-class standards, and thus your recent unsatisfactory experience is regarded with all seriousness
Kindly note, we have relinked your MyDstv profile, to resolve any errors that you may still be experiencing. We will be in touch to ensure that this matter is resolved.
Please be assured of our best intentions at all times.
Kind regards,
Dstv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply23 Nov 2020, 22:36
Official
Dear David,
Please accept our sincerest apologies for the inconvenience this may have caused and for the negative experience that you've had. MultiChoice’s mission is to always strive towards providing a service of world-class standards, and thus your recent unsatisfactory experience is regarded with all seriousness
Kindly note, we have relinked your MyDstv profile, to resolve any errors that you may still be experiencing. We will be in touch to ensure that this matter is resolved.
Please be assured of our best intentions at all times.
Kind regards,
Dstv: Hello Peter Team
Please accept our sincerest apologies for the inconvenience this may have caused and for the negative experience that you've had. MultiChoice’s mission is to always strive towards providing a service of world-class standards, and thus your recent unsatisfactory experience is regarded with all seriousness
Kindly note, we have relinked your MyDstv profile, to resolve any errors that you may still be experiencing. We will be in touch to ensure that this matter is resolved.
Please be assured of our best intentions at all times.
Kind regards,
Dstv: Hello Peter Team
Best regards,