1 reviews | Active since May 2016
dstv sucks at delivering service dont deserve any stars
<p>jan /feb we apl**** for the dstv explora special after waiting 2weeks no reply we bought the explora cash had it privatly installed to our own cost for the past for months we wake to dstv account suspended after numerous calls to the call centre and empty promises to hbe the issues fixed on their side.the only thing we got was a debit account that causes interuption to our service.Dstv sucks and doesnt care for its clients as the call centre people has proved ao now i will be the one to put u on hold im suspending my service and i will spread the msg that this company wants you to fork out R900 for repeated programmes and low levels of client service</p>
Dear Johan Le Roux
Previous to the 23rd June 2016, our official page at Hello Peter i.e. the MultiChoice page only extracted queries addressed/named under keywords related to MultiChoice. All other keywords/categories e.g. DStv Installations or DStv service were not included in what we received.
We have asked the Hello Peter Team to help us find every single query addressed to us in order to ensure that we receive these in future, irrelevant of the keywords used or category chosen by the customer. We want to be able to connect with all our customers and not miss any concerns raised by you. Your email is part of a batch of queries located and it has reached us extremely late.
We apologise for the inconvenience caused, however according to detail logged on our system, it appears that your query was resolved by one of our alternative DStv Customer Care channels. Please feel free to let us know if this is not the case.
Kind Regards,
MultiChoice - DStv Support @ Hello Peter
Dear Johan Le Roux
Previous to the 23rd June 2016, our official page at Hello Peter i.e. the MultiChoice page only extracted queries addressed/named under keywords related to MultiChoice. All other keywords/categories e.g. DStv Installations or DStv service were not included in what we received.
We have asked the Hello Peter Team to help us find every single query addressed to us in order to ensure that we receive these in future, irrelevant of the keywords used or category chosen by the customer. We want to be able to connect with all our customers and not miss any concerns raised by you. Your email is part of a batch of queries located and it has reached us extremely late.
We apologise for the inconvenience caused, however according to detail logged on our system, it appears that your query was resolved by one of our alternative DStv Customer Care channels. Please feel free to let us know if this is not the case.
Kind Regards,
MultiChoice - DStv Support @ Hello Peter