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cG
cashandra G

1 reviews | Active since Mar 2018

26 Mar 2018, 16:27

dstv sucks ass

since I started this in December I have had nothing but **** service they can never track any payment my service was disconnected 4 times in December cos they couldn't find a payment after I even sent the bank statement as proof of payment. since then it's the same thing every month can't find payment service disconnected. I just *** text saying I must pay R402.83 still they saying they haven't gotten a payment that was made on the 26th of Feb already. I'm thinking the payment department has no idea what they doing. so ****ed off right now this leaves a sour taste in my mouth as a new customer and then the fees is going up and I gta watch the same **** over and over again.

0
Replies (2)
DStv (MultiChoice)
DStv (MultiChoice)'s reply26 Mar 2018, 21:02
Official

Dear Cashandra Grosch

We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.

Kind regards

DStv: Hello Peter Team

cG
cashandra G's update28 Mar 2018, 16:23
Reviewer Update
I know the payment was allocated my point is that ur payment department is lazy. how did my payment for January not restrict my service cos they received it from the same account the same way the payment was made in February the same way my payment was made now this month also. how was it not allocated for Feb cos the month only had 28 days. really terrible service no wonder ur customers are all leaving . and to think I make payment on the 26th of each month for a payment due the 29th. and all u can says the payment was allocated.