RE
Ricardo E
1 reviews | Active since Jul 2021
26 Jul 2021, 15:03
Dstv sucks
Dstv added extra decorder on my package. I have spoken to 5 consultants to remove the 4th decorder. Everytime the consultant say they going escalate in and call me back with confirmation that the 4th decoder has been canceled. But know one ever calls back..... I'm wasting my time and money. Do I really need dstv or does dstv need me as premium customer. Your service is shocking. Please can u resolve my issue.... Bcoz if u going to over charge me at the end of the month... I'm going cancel my subscription.
Helpful (0)
Replies (2)0
Replies (2)
DStv (MultiChoice)'s replyOfficial
26 Jul 2021, 22:12Hi Ricardo Erasmus ,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
DStv (MultiChoice)'s reply26 Jul 2021, 22:12
Official
Hi Ricardo Erasmus ,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
RE
Ricardo E's updateReviewer Update
28 Jul 2021, 15:53After sending this complaint on hello Peter... dstv contacted me yesterday(27th), the consultant/agent said he will contact me today which is the
28th in morning regarding feedback.im still waiting for the feedback. WHY PROMISE TO Call if u don't mean it...Dstv has no customer service..... Shocking
28th in morning regarding feedback.im still waiting for the feedback. WHY PROMISE TO Call if u don't mean it...Dstv has no customer service..... Shocking
RE
Ricardo E's update28 Jul 2021, 15:53
Reviewer Update
After sending this complaint on hello Peter... dstv contacted me yesterday(27th), the consultant/agent said he will contact me today which is the
28th in morning regarding feedback.im still waiting for the feedback. WHY PROMISE TO Call if u don't mean it...Dstv has no customer service..... Shocking
28th in morning regarding feedback.im still waiting for the feedback. WHY PROMISE TO Call if u don't mean it...Dstv has no customer service..... Shocking