NL
Nnini L
1 reviews | Active since May 2018
24 Jan 2025, 16:23
DSTV SUCKS!!!
I cancelled all services over 2 years and now you say I owe R1903. I am sick and tired of your nonsense. I havent used any of your services in years and stuck with your damn 3 explora decoders and router which are not working. How the hell do I owe that much and the amount keeps going up when my account is not active and I am not using your services? You are running a **** and this **** must stop. Fix this damn mess and clear my name!!!!!!!
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Replies (3)0
Replies (3)
DStv (MultiChoice)'s replyOfficial
24 Jan 2025, 16:28Hi Nnini,
Thank you for reaching out to us. We have received your query and are currently looking into it. Our team will get back to you as soon as possible with the information or assistance you need. Should there be any further updates or details required, we will be in touch. Thank you for your patience.
Kind regards,
DStv: Hello Peter Team
Thank you for reaching out to us. We have received your query and are currently looking into it. Our team will get back to you as soon as possible with the information or assistance you need. Should there be any further updates or details required, we will be in touch. Thank you for your patience.
Kind regards,
DStv: Hello Peter Team
DStv (MultiChoice)'s reply24 Jan 2025, 16:28
Official
Hi Nnini,
Thank you for reaching out to us. We have received your query and are currently looking into it. Our team will get back to you as soon as possible with the information or assistance you need. Should there be any further updates or details required, we will be in touch. Thank you for your patience.
Kind regards,
DStv: Hello Peter Team
Thank you for reaching out to us. We have received your query and are currently looking into it. Our team will get back to you as soon as possible with the information or assistance you need. Should there be any further updates or details required, we will be in touch. Thank you for your patience.
Kind regards,
DStv: Hello Peter Team
NL
Nnini L's updateReviewer Update
24 Jan 2025, 18:09I dont even know why I bother because nothing is ever resolved. How many times hqve I been complaining about this and I still dont get an answer why am I still billed for something I cancelled over 2 years ago and your facebook team tells me the R1903 is settlement amount. What exactly am I settling ??? Dstv services you oqy upfront, You can never watch or use without payment so what am I owing or what am I settling exactly and why are you still billing me because its a damn new amount each and every damn time.
NL
Nnini L's update24 Jan 2025, 18:09
Reviewer Update
I dont even know why I bother because nothing is ever resolved. How many times hqve I been complaining about this and I still dont get an answer why am I still billed for something I cancelled over 2 years ago and your facebook team tells me the R1903 is settlement amount. What exactly am I settling ??? Dstv services you oqy upfront, You can never watch or use without payment so what am I owing or what am I settling exactly and why are you still billing me because its a damn new amount each and every damn time.
NL
Nnini L's updateReviewer Update
26 Jan 2025, 12:36So why does the amoubt keep going up like I am billed. This is not the amount it was when I cancelled almost two years ago. It keeps gping up everymonth as if I am using your services. Do business honestly and check my account. It keepa going up and I shouldnt cause I cancelled over two years ago, It should be wheere it was when I cancelled if its for contract and what not.
NL
Nnini L's update26 Jan 2025, 12:36
Reviewer Update
So why does the amoubt keep going up like I am billed. This is not the amount it was when I cancelled almost two years ago. It keeps gping up everymonth as if I am using your services. Do business honestly and check my account. It keepa going up and I shouldnt cause I cancelled over two years ago, It should be wheere it was when I cancelled if its for contract and what not.