BC
Bessie C
1 reviews | Active since Mar 2011
15 Nov 2023, 10:23
DSTV sucks
I have contacted Dstv 4 times from friday for a downgrade from Premium to easyview. Every time the agent said it will take 24 to 48 hours. Yesterday the agent said 3 hours. Nothing happend thus far. Their customer services is pathetic. I wish I don't have to deal with them. No helpline to complain, just the same story over and over again. Bongela just put the phone down after I waited an hour and ask to speak to her supervisor. Todays live chat was just ended by the agent., without permission.
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DStv (MultiChoice)'s replyOfficial
15 Nov 2023, 10:36Hi Bessie Crous,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
DStv (MultiChoice)'s reply15 Nov 2023, 10:36
Official
Hi Bessie Crous,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team