1 reviews | Active since Nov 2015
DSTV sucks
I am disconnected again. Twice since my last report on 27 November. Oh and this is my 3rd report. I have case numbers etc. Latest case number ***. Is the accounts department at DSTV so *********** that they cannot allocate payments even after submitting proof of payment since October? I am still waitin for someone to contact me by the way.<br> This morning my 2nd call to DSTV was taken by a smartass Thabo M. who was extremely unhelpful but that seems to be the norm at DSTV.<br> This is what's going to happen...<br> This report will be sent to DSTV (thank u Hellopeter), I will get an automated response informing me that I will be contacted in 24 hours. Someone will respond to this report without getting the facts and without going into my profile where they will pick up that I call the customer service on a weekly basis to re connect my services sending proof each each time. <br> I have had enough!
Dear DStv Customer,
Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.
Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.
We apologise for the inconvenience.
Kind regards
MultiChoice Team
Best regards,
Dear DStv Customer,
Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.
Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.
We apologise for the inconvenience.
Kind regards
MultiChoice Team
Best regards,
