DSTV sucks

In August 2015 I phoned the DSTV call centre and requested that our payment date be moved from the 25th of each month to the 28th. This was not done and the next thing our service was disconnected. I contacted the call centre again and they said that the debit order cannot be changed (we did not ask to pay on the 25th so I do not know why they did it). In order to reconnect the service I paid by credit card and the service was instantly restored. The following month the debit order did not go through and I paid by EFT. Multichoice could not find the payment and cut me off again,every week. Every time I had to phone the call centre with the same story and the service was temporarily restored. I paid again by EFT at the end of the month.This payment was also not found. DSTV continued to cut off the service, causing me to spend hours on the phone putting the same story across. I have sent proof of payment at least 8 times already. I speak to a different operator every time and each time they promise to rectify it..Eventually one payment was found but not the other. This is still going on, the service was again cut off last night. I am at my wits end now...