DSTv sucks!!!!???
Please teain your dstv now live chat agents as they their to assist and not help in their own way and then disconnet the chat when they feel they are done when all your questions are still not answered.
Please update your dstv now app as it forever shows the incorrect amounts due and its sool frustrating
Put in place a payment method to do a direct transfer to your payment plan
Sort your accounts department out as my dstv was disconnected witout prior notice via sms like you guys normally do and there was money in my residential account that had to be transferred and all of this could have been avoided but some imcompent pricm that work for you thought it would be a good idea to upset a 36 weeks pregnant woman thats on bed rest. Thank stupid fool mah you get fired ?
I cannot wait for Dec 2018 for my payment plan to be done so that I can disconnect this service and join Netflix that are cheaper, faster, better customer service when needed and helpful
Dear Stacey-lee Petersen
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
Dear Stacey-lee Petersen
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
Good day Stacey-lee Petersen
It is with regret that we learn of your unpleasant experience in dealing with our MultiChoice agents and the level of service you experienced in this regard.
Our intention is certainly not to provide a sub-standard service to our customers. In fact, our focus is to provide great experience to our customers in all your dealings with us.
We confirm that your credit on your residential account has been successfully transferred to your Price Lock account as requested,
Once again, please accept our sincerest apologies for any inconvenience you may have experienced in this regard.
Feel free to contact us should you require any further assistance.
Kind regards
Rupert
Best regards,
Good day Stacey-lee Petersen
It is with regret that we learn of your unpleasant experience in dealing with our MultiChoice agents and the level of service you experienced in this regard.
Our intention is certainly not to provide a sub-standard service to our customers. In fact, our focus is to provide great experience to our customers in all your dealings with us.
We confirm that your credit on your residential account has been successfully transferred to your Price Lock account as requested,
Once again, please accept our sincerest apologies for any inconvenience you may have experienced in this regard.
Feel free to contact us should you require any further assistance.
Kind regards
Rupert
Best regards,