DSTV sucks!
I called the call centre last night because some of my channels are not playing, the call cut and the agent does not even call back. Horrible service considering how much we pay for dstv.
Helpful (0)
Replies (2)0
Replies (2)
DStv (MultiChoice)'s replyOfficial
14 Mar 2018, 07:29Dear Sinayo Sambu
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply14 Mar 2018, 07:29
Official
Dear Sinayo Sambu
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s replyOfficial
14 Mar 2018, 09:24Good day Sinayo
Thank you for taking my call today.
Kindly reboot the decoder by pulling out the power cable for five seconds. Replace the cable back on and allow the decoder to scan. This should take about five minutes, once the decoder is fully scanned the picture must be restored.
If the problem persists, please have the decoder tested at nearest DStv service centre or agency. Our technical team will check your decoder and give the relevant feedback.
Thank you for your continuous support.
Kind regards
Dinah
Best regards,
DStv (MultiChoice)'s reply14 Mar 2018, 09:24
Official
Good day Sinayo
Thank you for taking my call today.
Kindly reboot the decoder by pulling out the power cable for five seconds. Replace the cable back on and allow the decoder to scan. This should take about five minutes, once the decoder is fully scanned the picture must be restored.
If the problem persists, please have the decoder tested at nearest DStv service centre or agency. Our technical team will check your decoder and give the relevant feedback.
Thank you for your continuous support.
Kind regards
Dinah
Best regards,