NL
Naketta L
1 reviews | Active since May 2017
23 Feb 2018, 12:09
DSTV sucks
Stop showing repeat programs. We pay a lot of money just to watch the same things over and over again.
I have even memorized some movies and programs word for word. That's how boring DSTV has become.
Helpful (0)
Replies (2)0
Replies (2)
DStv (MultiChoice)'s replyOfficial
23 Feb 2018, 16:32Dear Naketta Louw
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply23 Feb 2018, 16:32
Official
Dear Naketta Louw
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s replyOfficial
26 Feb 2018, 10:52Good day Naketta Louw
We understand your concern about repeats, however, repeats are a necessary component in the multi-channel environment, for viewer convenience, as well as due to the manner in which movie rights are secured.
MultiChoice do not schedule channel programmes but buys ready-made local and international channels. Each channel schedules new and recurring programmes and broadcast according to a programme or movie’s license specification.
Our intention is certainly not to provide a sub-standard service to our customers. In fact, our focus is to provide great experience to our customers in all your dealings with us.
We have escalated your concerns and suggestions to the relevant department for consideration.
Thank you for taking the time to bring your concerns to our attention, as we continually strive to improve our service, feedback such as yours is extremely valuable.
Your support, and that of all our customers, is important to us.
Kind regards
Rupert
Best regards,
DStv (MultiChoice)'s reply26 Feb 2018, 10:52
Official
Good day Naketta Louw
We understand your concern about repeats, however, repeats are a necessary component in the multi-channel environment, for viewer convenience, as well as due to the manner in which movie rights are secured.
MultiChoice do not schedule channel programmes but buys ready-made local and international channels. Each channel schedules new and recurring programmes and broadcast according to a programme or movie’s license specification.
Our intention is certainly not to provide a sub-standard service to our customers. In fact, our focus is to provide great experience to our customers in all your dealings with us.
We have escalated your concerns and suggestions to the relevant department for consideration.
Thank you for taking the time to bring your concerns to our attention, as we continually strive to improve our service, feedback such as yours is extremely valuable.
Your support, and that of all our customers, is important to us.
Kind regards
Rupert
Best regards,