DSTV sucks

Hello

I am a guy with a broken heart, DSTV showed they are a bunch of useless workers. No department is taking responsibilty of my query. consultans, accounting department and price lock crew both are not helping me. Now this is my story...... I previously had a contract with DSTV thats the price lock deal on an explorer. I called DSTV to cancel thier services to me & i was told its possible to be out of the contract if you can only pay an amount according to their calculation or quatation. I then pain an amount of R1700 ( paid R1500 + R200) ,i then called them to make sure they disconnect thier services and indeed they did disconnect me that is around March 2019. So from that time until this year i never had thier services.

In november and December of 2019 they tried to debit R619 which was bouncing of because i was no longer using thier service. I then gave away my Decoder to my freind so that he can use it and he also wanted to change ownership to his name that i when he was told that its not possible to change ownership because the previous owner (me)is owing DSTV R619. I then called DSTV via their customer service platform so that i get an explanation of where the R619 is coming from no one had an explanation. I then went to DSTV center in Randburg 2 times so we can settle this query but all this didnt solve my matter.my total duration of calls i made goes over 3 hours.Everytime i phone or go to their centre they only say they will escalate it with Price lock team & accounts dept and get back to me within 48hours but of my effort yielded anything.Thats why i said before this thing is sucking me up as they cant prove it to me wre that amount is coming from.i used my time and fuel to go to thier centre to fix it but its not helping me.2 times that are went to thier head offices in Randburg i submitted my proof of payment of R1700 to 2 different consultant and they said it will escalated with price lock dept and finance dept but again they are saying i have to pay R619, which they cnt explain to me where it came from.

I am not owing DSTV nothing because i never used thier service from March last year. So from March 2019 to around November thts about 8 months gap that is when they start debiting me. This is realy insane.

Is DSTV going to pay me for my call my hours, fuel and a bad credit record which they are putting to my credit profile.

I am really ****ed off, its like consults , price lock team and accounts dept are useless they cant help. Please advise me who can help