DSTV suck!

Dstv have once again *****ed up. Ive paid my subscription but they have still cut me off because of a manual ajustment error theyre experiencing on their side. This os confirmed by their call centre agents and only certain subscribers have been affected. My issue is their lack of communication, their arrogance, their inability to respond with feedback and they cant eeconnect me but they did take my money happily. The service is disgiating to say the least. I want a refund and for them to cancel. Netflix has my business now.