SS
Stephen S
1 reviews | Active since Dec 2016
05 Jan 2024, 11:31
DSTV SUBSCRIPTION WAIVER
DO NOT GET CAUGHT OUT BY DSTV SUBSCRIPTION WAIVER OFFERS. I received a call offering the waiver to a relative. The call conveniently for them cuts when asking if there are any charges involved. On Googleing I find previous complaints regarding this where people were charged without being advised of the charges. I then checked on DSTV Whatsapp and found that I had a waiver subscription policy on my account even though the 2 calls were never completed and I had not agreed to it .DSTV can check the call recordings.
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Replies (2)0
Replies (2)
DStv (MultiChoice)'s replyOfficial
05 Jan 2024, 11:37Hi Stephen,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
DStv (MultiChoice)'s reply05 Jan 2024, 11:37
Official
Hi Stephen,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
DStv (MultiChoice)'s replyOfficial
05 Jan 2024, 12:28Hi Stephen,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
DStv (MultiChoice)'s reply05 Jan 2024, 12:28
Official
Hi Stephen,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team