DSTV SUBSCRIPTION INCREASES WITHOUT NOTICE!

Good evening

I am a dstv account holder, and I have a serious problem with my account...

I had recently installed a new decoder the explorer ultra which I was sold by some Indian lady who told me I'd be liable for the decoder R170 every month which I had no problem with and it is what I could agree to afford. So the explora decoder is now in my bedroom and the ultra as the primary decoder, I used to have the small decoder which I swapped with the previous that used to be the primary decoder.

Now I'm in my 2nd month and my subscription has changed drastically from R580 to a whopping R980 without any decent notice, i am so livid rite now because I have not asked for my premium/subscription to change for me to now pay that rediculous amount of close to R1000.

Please kindly take care of this for me and I want this to be resolved as soon as possible, I might as well cancel my account with them if these kinds of surprises are performed.

Kind regards

Lerato Rankwe