DSTV Subscription/Disconnection

<p>Hi there, i am disgusted in DSTV services, i upgraded my package in DECEMBER to premium, i agreed to the DECEMBER - JANUARY package, my payment date is the 26th of each month, my services were suspended on the 21st January. I called the call centre on the 21st JANUARY and the consultant confirms that my payment date is the 26th of each month but refuses to reinstate my account. I then go on by asking to downgrade y package back to compact and she insists that i make a payment first, hence my payment date being the 26th of each month. i refuse to pay any exrta costs as i am well within my right (time) (date) to have my services downgraded. I urge that DSTV resolves my query as the consultant made it very cler that she cannot call me back, </p>