NL
NATASHA L
1 reviews | Active since Jan 2016
01 Jan 2016, 14:42
DSTV SUBSCRIPTION CUT OFF - STAFF INCOMPETENCE !!
MY DSTV HAS BEEN CUT OFF WITHOUT ME ASKING FOR THIS. MORE THAN 4 HOURS HAVE GONE BY AFTER A 30 MINUTE PHONECALL AND HAVING TO DO A EFT TO GET RECONNECTED AND STILL NO JOY!<br> TOTALLY UNACCEPTABLE AND DISGUSTED WITH THIS SERVICE. YOUR MISTAKE SHOULD BE FIXED SPEEDILY INSTEAD OF INCONVENIENCING YOUR CUSTOMER.<br> <br> PLEASE COULD SOMEONE FIX THIS PROBLEM AND GET BACK TO ME.<br> I AM TOTALLY DISGUSTED IN THE SERVICE RECIEVED FROM MULTICHOICE.<br>
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Replies (1)DStv (MultiChoice)'s replyOfficial
03 Jan 2016, 12:45Hello Natasha80,
Dear DStv Customer,
Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.
Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.
We apologise for the inconvenience.
Kind regards
MultiChoice Team
Dear DStv Customer,
Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.
Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.
We apologise for the inconvenience.
Kind regards
MultiChoice Team
DStv (MultiChoice)'s reply03 Jan 2016, 12:45
Official
Hello Natasha80,
Dear DStv Customer,
Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.
Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.
We apologise for the inconvenience.
Kind regards
MultiChoice Team
Dear DStv Customer,
Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.
Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.
We apologise for the inconvenience.
Kind regards
MultiChoice Team
