DSTV subscription cancellation - No feedback.

Item: DStv (MultiChoice)
Rating: 1
Author: Mandla F

I requested that my DSTV subscription be cancelled weeks back and up until today, I have not received confirmation that this has been done.

Can someone from DSTV confirm that this has been done and that there won't be any amounts going off my account this month as the cancellation has been put forward week back.

Helpful (0)

Replies (2)

DStv (MultiChoice)'s replyOfficial

24 Jul 2021, 19:53

Hi Mandla,

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.

Kind regards,
DStv: Hello Peter Team

Best regards,

DStv (MultiChoice)'s reply24 Jul 2021, 19:53

Official

Hi Mandla,

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.

Kind regards,
DStv: Hello Peter Team

Best regards,

DStv (MultiChoice)'s replyOfficial

26 Jul 2021, 14:16

Hi Mandla,

Your subscription has been successfully disconnected as of the 25/07/2021 and no future debit orders orders will go off from your account.

Kind regards,
DStv: Hello Peter Team

Best regards,

DStv (MultiChoice)'s reply26 Jul 2021, 14:16

Official

Hi Mandla,

Your subscription has been successfully disconnected as of the 25/07/2021 and no future debit orders orders will go off from your account.

Kind regards,
DStv: Hello Peter Team

Best regards,