1 reviews | Active since Aug 2016
DSTV - subscribed to Showmax without knowing!
My son have been charged for Showmax since June 2022, realized today 12 Aug 2022, after questioning my bill. He was advised that he subscribed to Showmax of which he never did, he requested for cancellation which was done however he was told to visit a branch for further assistance on answers to who requested the subscription and also advised that there are no refunds for Showmax because it is self service, THE SERVICE HE NEVER REQUESTED. This is **********, someone billing my son's account for service he never asked for and never used.
The service from the consultants is shocking, they are rude and ***********. My son has the copy of the conversation between himself and Ayanda Zulu, the person that was rude from DSTV.
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DStv: Hello Peter Team
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We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
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DStv: Hello Peter Team
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DStv: Hello Peter Team
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Kind regards,
DStv: Hello Peter Team
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