JS
Jan S
1 reviews | Active since Apr 2015
09 Apr 2015, 16:03
DSTV subs only available on a monthly basis
All DSTV subscribers please be aware that you can't place your subscription on hold anymore when you not at home. I am working outside of SA and is only back in the country for mostly one week and max two weeks and if I want to watch DSTV channels I have to pay for a full month and will loose the amount not used as Multichoice has stopped to discontinue your service for periods less than a month. You can also now only use the holiday option if you have another decoder that you will use at the other point. Very clever.
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Replies (1)DStv (MultiChoice)'s replyOfficial
18 Apr 2015, 09:30Hello swartjie07,
Thank you for taking the time to point out our service failings and your suggestions, as we continually strive to improve our service, feedback such as yours is extremely valuable.
Your concerns have been escalated to the relevant department for consideration.
Your support, and that of all our customers, is important to us.
Regards
Rupert
Thank you for taking the time to point out our service failings and your suggestions, as we continually strive to improve our service, feedback such as yours is extremely valuable.
Your concerns have been escalated to the relevant department for consideration.
Your support, and that of all our customers, is important to us.
Regards
Rupert
DStv (MultiChoice)'s reply18 Apr 2015, 09:30
Official
Hello swartjie07,
Thank you for taking the time to point out our service failings and your suggestions, as we continually strive to improve our service, feedback such as yours is extremely valuable.
Your concerns have been escalated to the relevant department for consideration.
Your support, and that of all our customers, is important to us.
Regards
Rupert
Thank you for taking the time to point out our service failings and your suggestions, as we continually strive to improve our service, feedback such as yours is extremely valuable.
Your concerns have been escalated to the relevant department for consideration.
Your support, and that of all our customers, is important to us.
Regards
Rupert
